There are times - and I think that we've all been there - when it can be pretty tough to come to work in the morning. Times when you wonder if all of the hard work is really making a difference. Times when you question the value of what you're doing.
That's why seeing a note like this is such a ray of sunshine. It's a notice that somebody, somewhere, is seeing that value and changing the way they think. That little piece of encouragement can go a long way.